why shop with us

Each store on DTLL has been selected for their high end, independent and niche products. Endless hours have been spent visting boutique stores and contacting designers that have been heard about from a friend of a friend or on a random blog post. We have gathered them all in one place where you can shop from all sorts of different stores and then checkout in one easy payment.

Everything you buy from DTLL comes straight from the seller and that means we can create a website with an infinite amount of delicious and thoughtful items for you to give to all your loved ones.

As so many of our designers produce custom made items means you can personalise them with your own messages, names or pictures and create a one of a kind gift that will be treasured forever.

Shop knowing your privacy and details are secure. We accept all major credit cards via Paypal. So you can be sure your card details are always safe.

Added Extras

If sellers offer gift wrap then it comes for free and some often ship for free, some need to charge for shipping but you can check their individual pages for information on that

Delivery Fees

Each purchase comes direct from the seller so a fee per seller is standard. Charges and delivery times vary from seller to seller, but they will always be the best the seller can manage without compromising your items safety and speed of delivery.

There are times where parcels can get delayed, please be patient if this happens. I am sure the seller didn't want the hurricane to pass through either!!

Questions about an order?

Contact the seller by using the 'Contact Store' tab on their store front or product page

Returns and Refunds

Most of our sellers will refund or exchange items within 14 days of receipt. They can't offer this on customised, perishable goods or earrings and personal items unless faulty. Please check their returns policy before ordering, as some custom-made items can’t be exchanged regardless of issue.

All returned items must be unused and in the original packaging. Please contact the store before your return to check the correct return address and be sure to keep proof of postage 

Any other questions? Please e-mail info@downthatlittlelane.com.au